Wondering if I’m worthy enough to follow on twitter? Here are nine things about me that might help you decide:
- I’ve written a book about growing successful online communities. It’s getting great reviews.
- I’m an online community strategist
- I was recently hired by an amazing communications firm called Capstrat, as Social Media Manager. (Update: Two years later I am VP, Director of Social Media)
- I’m a community manager with a passion for making connections and fostering dialogue
- I’m a UGC expert
- I’m a Multimedia journalist
- Twitter helped me land a publishing contract
- I value practice over theory
- I’m featured in this article on Mashable, and this one too.
Want to go a little deeper? Here are a few interviews that reveal my thoughts on community management: Online Community Report; emoderation; Online Journalism Blog Le Blog du Community Management.
And my thoughts on Social Media in these industry interviews:
- What exactly is a social media editor/manager? | 10,000 Words
- Is a social media bubble ready to burst? | iMediaConnection.com
I am passionate about online communities, crafting custom social media strategies and user-generated content. Here are some of my top posts:
- Are you building community through SlideShare?
- Five mistakes to avoid when marketing through online communities
- What constitutes a social media evangelist?
- Do employees need social media guidelines?
- Building community around neighborhood news: An interview with Tracy Record of West Seattle Blog
- The troll and the “n-word”
- Ten tips to growing and starting an online community
- With community management comes a new kind of stress
- The press release will be dead in 36 months
- What’s your take on the 90-9-1 theory?
- Six ways to get social media buy-in from the boss
- See my complete list of popular posts.
I’m also a regular contributor over at SiliconANGLE . Follow me. You’ll be glad you did.
HIRE me. You won’t be disappointed.
*The title of my book is: 18 Rules of Community Engagement: A Guide for Building Relationships and Connecting with Customers Online
*If you’re interested in a review copy, send an email to angela -at- angelconnor-dot-com, or view the Media Kit for 18 Rules of Community Engagement
Check out my book website Growing Successful Online Communities and sign up for free chapter.
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Online Community Strategist 
10 comments
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February 21, 2009 at 11:03 am
rondata
Wow, I’m totally looking forward to reading this book! 🙂
June 8, 2009 at 10:54 pm
Tim Tyler
Jusy finished the book Angela, enjoyed it very much.
I liked the practical advice and real-community examples. We run several communities here in Australia, some smaller, some larger than yours, but your rules apply here as well – thanks for putting them together as a guide to success.
Your book will help bring new community managers up to operating speed quickly.
(Good relaxed writing style makes it very un-text book, easy & fun to read).
Cheers,
Tim
June 10, 2009 at 10:55 am
Angela Connor
Tim:
I can’t thank you enough for taking the time to read the book. I’m glad you enjoyed it, I certainly hope you are right about community managers being brought up to speed. What we do is still new and in many cases undefined. That is one of the main reasons I wanted to share my experiences. And who wants to read a bunch of jargon anyway? I tried to make it very conversational.
June 10, 2009 at 5:36 pm
Tim
You are welcome Angela.
One key difference between your community and the communities I have been involved with – we generally know who the member is (they log in) and we integrate the members comments, votes, ideas in the community with CRM systems.
This lets us compare conversations in the community with actual customer purchases, value, returns etc. – we can see what is in their ‘shopping basket’ and compare this with what is in their community contributions…
This all happens back office of course, and all of your 18 (who says community facilitation is simple!) rules still apply.
Cheers,
Tim
November 14, 2009 at 6:09 pm
books on community | thomas knoll
[…] Brainstorming titles of books on community with @communitygirl: […]
January 19, 2010 at 12:32 am
Brian Simpson
Hey Angela! How have you been? I gave you and your book a shout out in my latest blog post on Inside919 entitled, “I Left Twitter and No One Noticed.” You might get a kick out of it! – Your buddy, Brian Simpson (formerly known as @JustObserving and now just tweeting as @CapitalCityTM). 🙂
The URL for the post is: http://inside919.ning.com/profiles/blogs/i-left-twitter-and-no-one
August 29, 2010 at 12:58 pm
Michelle
Excellent blog! I look forward to working my way through all the great info and advice. Your book is at the top of my “to get” list.
August 30, 2010 at 7:14 am
Angela Connor
Hi Michelle: Thank you for the kind words about the blog and your interest in my book. I’m always happy to talk community so please feel free to connect as you move through the content.
December 18, 2010 at 9:07 pm
my nursing
Hello Angela, thanks for taking time to speak with me on the phone. I am studying you book now. Remember that I told you that “I believe you”. I will be calling on you to help with my site http://TheObituaries.org . Please feel free to visit and offer suggestions.
Thank you,
Steven
February 7, 2012 at 5:16 pm
Les 18 règles du community management
[…] en vous présentant le livre « 18 Rules of Community Engagement » d’Angela Connor. Le titre de mon billet n’est pas « Les 18 règles de l’engagement […]