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I certainly hope that my stories about irate members won’t follow me into 2010 and end up as posts on this blog, but I think that may be wishful thinking. Remember my last story about the member who sent an email informing me about the horrible way I manage the community?

Well, I’ve got another one for you. Today, a member whose account was banned sent an email to many people in my organization indicating that I’d sent him a racist email. (You may also recall the time I was referred to as the n-word and the b-word)

Unbelievable! This person who refers to himself as a doctor posted a horrible comment and indicated that it came from me, from a yahoo account that he has determined belongs to me. He wants to know how they could tolerate that and allow me to represent the organization.

It is such a sickening paragraph filled with racist crap that I could never even think, let alone write. And as much as you probably want to read it, I cannot post it on my blog.  I just can’t.

And the thing is, people know it isn’t true so I really shouldn’t worry about it much.  But I have to tell you that I am so sick of this.  It’s nice that people care about the community but when you care so much about being banned that you want to take down the person you deem responsible, that’s just ridiculous. It’s an online community!

Yes, I have a thick skin and I know that you take it and move on but at some point it feels like too much. This level of abuse is getting old. It’s getting old fast.

Hopefully I will emerge with a more positive post in the next few days.


In an effort to illustrate just how daunting the job of an online community manager can be, I’ve started sharing selected snippets of some of the e-mails I receive from members, with the members who send them via my editor’s blog.

There seems to be a real interest and it shows the community just how petty some of their peers can be. Many openly express in the comments areas of my posts that they would never want to do my job. Others have indicated that they would “pray for me and my inbox.”

If you’re up for a good laugh, or cry…read through some of these. Have a bottle of aspirin nearby.

  1. “Please tell me why when I made a decent comment concerning a very real thing …about putting a hex on something that it gets deleted? I see that this person I referanced this to also had his comment deleted? I did not call names, was not rude.”
  2. You accept constant trash, and *I* get a nasty gram. Please……..
  3. Angela – we need the ability to block people off group blogs.
  4. “The sports section is overrun by crazy people and everytime UNC is mentioned all the fools come out and no one can talk about nothing!!”
  5. Dang it Angela….. are you gonna get rid of this jerk or not??????
  6. Ok, Angela here we go again please remove the current cowboy blog this a violation.
  7. Their are currently 2 blogs with half naked men and lewd suggestive comments being made if there is truly NOT a double standard at ____ these must be flagged NOW and warnings issued. Please follow terms and conditions as set out by ____ or not at all. Allow all viewing of the human body or none at all, both genders.
  8. I put a comment on the story about the son killing the father in Lee County- there has been some more about this story in the Sanford Herald and the son is being futher investiaged by Sanford Police about another killing that took place a couple of years ago. Please take my comment off.
  9. I havent disobeyed ANY of the rules so why cant I post anymore?
  10. I live in Florida and come to the ____ website every day because I am from NC and have family–children, mother, etc. in NC. I used to post comments quite frequently. Since you changed to this ____ nightmare it is so cumbersome it is a huge waste of my time. I can’t figure out how to just plain leave a comment on a story. Please, not all of us want to BLOG or whatever. It is not our life work. Sometimes we just want to make a simple comment.
  11. “I think your word filter really sucks. I was trying to post a response to the story of the Eagle and I have a pet bird. She is a Cockatiel and as since I used that word twice, the filter would not let the post go through.
    Now please tell me what is so offensive about the word “Cockatiel” when it is describing a small Parrot from Australia. I ran a dictionary check on the word “cock” and it was listed 10 times and neither definition was in the least bit offensive.
    But I suppose I’ll just get the regular computer response back.”
  12. This morning I was trying to use the word cracker as in I ate crackers this morning and it was blocked. Why? Trying to block this for racial reason???
  13. I frequently go to your sites and look at feed back ref to your news stories. I am sick of this lady. Her abuse of language, non factual statements are discusting. Please take her completely down. I know that you have fixed it where she can’t do it from the story site but she is still on your link. Here is her link.I feel sorry for both familes and I feel that her ranting and raving is not helping the healing of the familes and the communities.
  14. I guess I will have to contact ABC 11 and ask them if they would like to investigate the discrimination of the ____ team in regards to allowing negative comments about gay people but not african american people.
  15. “I didnt realize my actual name was going to show up on a post I had made, it was certainly not a bad post but I’d rather not have my name shown up. I changed my screename however someone responded with my realhame and I was just wondering if you could please edit the thread and remove my full name. Really appreciated it.”

Does your inbox look anything like this? Do tell!

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This is a personal blog. The opinions expressed here represent my own and not those of my employer. Feel free to challenge me, disagree with me, or tell me I’m completely nuts in the comments section of each blog entry.


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