You are currently browsing the daily archive for December 30, 2009.

Want to make a few changes in your online community in 2010? Consider adopting these resolutions. If you like them, don’t wait two days. Start today.

  1. Stop taking things personally.The members don’t know you. They know your work. If a few dislike you, it’s probably because you are doing your job. You cannot please everyone. Accept that this is impossible and focus on what really matters: Growing the community and bringing people together.
  2. Greet at least three newcomers daily. Do this with a personal greeting beyond “Welcome to ____.” Find something about them that you can comment on. Perhaps they have a cool avatar or mentioned that they like horseback riding in their profile.  Find a way to relate  from the very beginning.Your personal touch will go a long way.
  3. Reinvent your newsletter.Whether it’s weekly or monthly it’s time to fine-tune your newsletter and include content that people actually care about.If you have news to share about the organization, put it toward the end. Make members feel special by highlighting their work. Look for the most interesting, not necessarily the content with the most page views or comments. And whenever possible…make it short! (Here is a copy of one of mine.) Read the rest of this entry »

Get my Book

A must read - 18 rules of Community Engagement

My Twitter Updates

December 2009
M T W T F S S
« Nov   Jan »
 123456
78910111213
14151617181920
21222324252627
28293031  

Just so you know

This is a personal blog. The opinions expressed here represent my own and not those of my employer. Feel free to challenge me, disagree with me, or tell me I’m completely nuts in the comments section of each blog entry.

del.icio.us

StatCounter

hits counter

Blog Stats

  • 107,359 hits
View Angela Connor's profile on LinkedIn Subscribe to me on FriendFeed
Clicky

Top Rated